Privacy Policy – Dermaluxe

Last updated: March 7, 2026

Dermaluxe values the privacy and security of its customers' information. This Privacy Policy explains how we collect, use, store, and protect the personal data of individuals who access or use our website and services.

By accessing or making purchases on our store, you agree to the practices described in this policy.

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1. Information We Collect

We may collect certain information when you use our website.

Personal Information

When you place an order or create an account, we may collect:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely by payment platforms)

 

2. How We Use Your Information

The information we collect may be used to:

• Process and deliver orders

• Send updates about orders and deliveries

• Provide customer support

• Improve our website and shopping experience

• Send promotions, offers, and updates (when authorized)

• Prevent fraud and enhance platform security

 

3. Information Sharing

Dermaluxe does not sell, rent, or trade your personal data.

We may share certain information only with essential partners required to operate our store, such as:

• Payment processing platforms

• Shipping and logistics companies

• Marketing and analytics tools

All partners follow confidentiality and security standards.

 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website navigation

• Personalize your experience

• Analyze visitor behavior

• Display relevant advertisements

You may disable cookies through your browser settings, although some website features may not function properly.

 

5. Information Security

Dermaluxe implements technical and organizational security measures to protect your data, including:

• Secure SSL connection

• Monitoring against unauthorized access

• Fraud prevention measures

However, no system is completely immune to risks, and we encourage users to use strong passwords.

 

6. User Rights

You have the right to:

• Request access to your personal data

• Correct inaccurate information

• Request deletion of your data

• Opt out of marketing communications

 

7. Data Retention

We retain your information only for as long as necessary to:

• Comply with legal obligations

• Process orders

• Improve our services

After this period, data may be deleted or anonymized.